Last updated: 11 November 2026
Who we are
Seematti Super Market, Halima Tower, Mothilal Street, Kumbakonam ("we", "us") runs a retail supermarket and this website. This policy explains how we handle personal information you share with us in the store, by phone, on WhatsApp or through this website.
Information we collect
- Your name and mobile number, when you place a delivery order, join a loyalty or offer list, or send us a message.
- Your delivery address, when you ask for home delivery.
- Order details, such as items bought and bill amount.
- Basic technical data your browser sends automatically when you visit this website, such as device type and pages viewed.
We do not collect or store card numbers, UPI PINs or bank passwords. Payments are handled by your bank or payment app.
How we use it
- To pack, bill and deliver your orders.
- To answer questions, handle returns and resolve complaints.
- To tell you about offers, only if you have agreed to receive them.
- To meet tax, accounting and legal requirements.
Sharing
We do not sell your personal information. We share it only with delivery staff who need it to reach you, service providers who help us run billing and messaging, and government authorities when the law requires it.
Cookies and third-party services
This website does not set its own tracking cookies. It loads fonts from Google Fonts and a map from Google Maps, and WhatsApp links open the WhatsApp service. Those providers may collect data under their own privacy policies.
Keeping your data
We keep order and billing records for as long as tax and accounting law requires, and contact details for as long as you remain a customer. We use reasonable safeguards to protect the information we hold.
Your choices
- Ask us what information we hold about you, and to correct it.
- Ask us to delete your contact details, unless we must keep them by law.
- Stop offer messages at any time by replying STOP or telling our staff.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
Questions about this policy? Call +91 75388 58892 or speak to the manager at the store.